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Customer Service info@mogprint.co.uk
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Santa Squad Gnomes Sweatshirt Christmas Crew Matching Family Jumper Xmas Gifts
Welcome to Mog Print
Our designs are printed on premium cotton sweatshirts.
80% cotton 20% polyester
Sizes:
Please double check our size guide *image* before Purchase.
-Our sweatshirts are Unisex and can be worn by ladies too.
Packing & Shipping:
We focus on fast service and believe anyone would appreciate fast postage.
Items will be made and dispatched within 24 hours of purchase.
We use 24RM tracked delivery service which ensure your item arrives to you with no hassle.
Note; at peak holidays such as Christmas there is a delay with postal couriers around the world.
Garment Care:
Wash & iron inside out.
Avoid using tumble drying or washing in high temp (Max 40°C).
Returns:
If not happy return the item to us within 30 days of purchased date (unused).
Please Note; we do not accept return or exchange for a Custom printed item unless we made a mistake from our end.
Contact Us
We always take on board your thoughts and feelings. Within 24 hours response.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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